HOW DO I...
MAKE AN APPOINTMENT? Tel: 01925 637508

Appointments may be made by telephoning 01925 637508, calling in at the surgery, or directly online via SystmOnline. You will find the gateway to this below. (Any patient wishing to use SystmOnline will first need to register at reception. You will be asked to provide photo identification as part of the registration process.)

We will endeavour to offer you an appointment with the doctor of your choice. However, this may not always be possible.

In some cases you may be asked for some information; this is so that we can ensure you are offered an appointment with the most appropriate person to deal with your condition. If you have an urgent problem, you will be given an appointment with a health care professional on the same day.

Extended Hours

We are now offering GP appointments outside our core opening hours. To find out more ask the receptionist.

Emergencies

If you are confronted by a serious problem such as acute chest pain or severe bleeding call an ambulance (tel: 999) before calling the surgery.

HOW DO I...
OBTAIN HOME VISITS?

Patients are requested to telephone before 10.30am if a visit is required that day. Emergency visits only will be arranged after that time. Please give the receptionist as much information as possible to enable the doctor to allocate priority house calls. Remember that several patients can be seen at the surgery in the time that it takes to do a home visit.

HOW DO I...
OBTAIN TEST RESULTS?

Specimens for the hospital laboratory are collected daily at 11.00am and results are usually back within a few days; please telephone personally for your results between 1.00 and 3.00pm. Some tests take up to a few weeks; your doctor will advise.